We do not offer refunds on purchased items. Exchanges or store credit may be provided under applicable conditions.
Return & Exchange Conditions
• Exchange requests or defective item reports must be submitted within 10 days of delivery.
• Items must be unused, untouched, and in their original packaging.
• Proof of purchase (order confirmation or invoice) is required.
• Photos of the item and packaging may be requested for verification.
If you received an incorrect item, please contact our customer service team at [email protected] immediately for assistance.