1. Introduction and Scope
At Rayane’s Beautiful Homes, we care about data privacy and security. This Privacy Policy governs your use of www.rayanesbhomes.com (the “Site”) and explains how we collect, use, and protect your information. By using the Site, you agree to the terms outlined herein.
2. Information We Collect
To provide our services and manage user accounts, we collect personal information including, but not limited to:
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Full name
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Registered email address
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Username
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Account details provided during registration or through customer support inquiries.
3. How We Collect Your Information
We collect information through several methods:
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Direct Interactions: When you complete online forms, register for an account, or send us emails.
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Electronic Communications: When you visit the site, we maintain records of the communication and transactions initiated.
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User Contributions: Any content or information you post to the Site.
4. Use of Personal Information
We use the data we maintain to:
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Manage the performance and security of the Site.
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Process your orders and manage your account.
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Communicate with you regarding updates, services, or complaints.
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Ensure compliance with our Terms of Use and applicable Lebanese laws.
5. Event Photography and Videography
Please be advised that by participating in any brand-related events or by posting “Comments” or media on our site, you grant Rayane’s Beautiful Homes a non-exclusive license to use, reproduce, and edit such content in any and all forms, formats, or media for promotional or business purposes.
6. Sharing and Disclosure of Information
We respect the intellectual property rights of others. If a notification of copyright infringement is filed regarding material you have posted, we may send a copy of that notification to the person who posted or stored the material. We do not sell your personal data to third parties, though we reserve the right to take legal action or disclose information to comply with civil or criminal redress.
7. Third-Party Services
The Site may contain links to third-party websites or advertisements for products and services. We do not warrant, endorse, or assume responsibility for any product or service offered by third-party providers. We are not responsible for the privacy practices of these external sites.
8. Data Security and Protection
We employ various measures to maintain the security of your personal information. While we perform regular routine backups of data to prevent loss or corruption, you are solely responsible for data relating to your specific activities on the Site. Please note that the Site is provided on an “as-is” basis, and your use is at your sole risk.
9. Data Retention
We retain your personal data for as long as your account is active or as needed to provide you with services. Even after account deletion, we may retain certain information as required by Lebanese law or for legitimate business purposes, such as resolving disputes or enforcing our agreements.
10. Your Rights and Choices
You have the right to manage your data, including:
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Account Erasure: To request the deletion of your account and associated data, please email [email protected] with your full name and registered email address.
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Correction: We reserve the right to correct inaccuracies on the site, but you may also contact us to update your personal information.
11. Children’s Privacy
Rayane’s Beautiful Homes does not knowingly collect personal information from children under the age of majority. If we become aware that we have inadvertently collected such data, we will take steps to delete it from our records promptly.
12. International Data Transfers
If you access the Site from the European Union, Asia, or any other region with laws governing personal data that differ from those in Lebanon, please be advised that through your continued use of the Site, you are transferring your data to Lebanon. You expressly consent to have your data transferred to and processed in Lebanon.
13. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to retrieve user details for each visit and to enable certain functionalities within the Site. By using the Site, you agree to our use of cookies in accordance with our standard operating procedures to enhance your browsing experience.
14. Changes to This Privacy Policy
We reserve the right to change, modify, or remove contents of this policy at any time for any reason at our sole discretion without notice. Any changes will be effective immediately upon posting to the Site. You are encouraged to review this policy periodically to stay informed of updates.
15. Contact Information
In order to resolve a complaint regarding the Site, request data erasure, or to receive further information regarding use of the Site, please contact us at:
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General Support: [email protected]
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Account Deletion: [email protected]
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Phone/WhatsApp: +961 71-803535 / +961 81 580 448