1. Introduction

Welcome to Rayane’s Beautiful Homes! These terms and conditions outline the rules and regulations for the use of our website, located at www.rayanesbhomes.com. By accessing this website, we assume you accept these terms and conditions in full.

2. Definitions

  • “Client”, “You”, and “Your”: Refers to the person logging onto this website.

  • “The Company”, “Ourselves”, “We”, “Our”, and “Us”: Refers to Rayane’s Beautiful Homes.

  • “Party” or “Parties”: Refers to both the Client and ourselves.

3. Services Provided

Rayane’s Beautiful Homes provides an online platform for the selection and purchase of home décor and furniture. We strive to provide accurate information and real product images to ensure the items you receive match your expectations.

4. Booking and Reservation Terms

By placing an order on our website, you are making an offer to purchase products. We reserve the right to monitor all orders and may limit or cancel orders that appear to be placed by unauthorized resellers.

5. Pricing and Payment Terms

All prices are as listed on the website. Consideration of payment is necessary to undertake the process of our assistance. All transactions must be completed through our approved payment methods before delivery is initiated.

6. Event Cancellation and Refund Policy

  • Refunds: Monetary refunds are not applicable due to the transparency of our real product images.

  • Exchanges: Products may be exchanged or returned for store credit within 10 days of delivery, provided they are untacked and in original packaging.

  • Fees: Delivery fees are non-refundable and non-negotiable.

7. Client Responsibilities

You warrant that any comments or content you post on the site do not invade any intellectual property rights of third parties and will not be used to promote unlawful activity.

8. Production Schedule and Deliverables

We aim for prompt delivery. However, delivery schedules may be affected by holidays or peak seasons. For administrative requests (such as hyperlinking approvals), please allow 2–3 weeks for a response.

9. Intellectual Property Rights

Unless otherwise stated, Rayane’s Beautiful Homes and/or its licensors own the intellectual property rights for all material on this website. All rights are reserved.

10. Use of Images and Videos

All product images on our site are intended to represent the real product accurately. By posting comments or media on our site, you grant Rayane’s Beautiful Homes a non-exclusive license to use, reproduce, and edit your content.

11. Third-Party Vendors and Subcontractors

We may employ cookies from affiliate/advertising partners. Our site may contain links to third-party organizations; we are not responsible for the content or practices of these third-party entities.

12. Force Majeure

Rayane’s Beautiful Homes shall not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to acts of God, national holidays, or telecommunication breakdowns.

13. Limitation of Liability

To the maximum extent permitted by law, we exclude all representations and warranties relating to our website. We will not be liable for any loss or damage of any nature as long as the website and basic information are provided free of charge.

14. Indemnification

You agree to protect and defend Rayane’s Beautiful Homes against all claims arising out of your use of the website or any violation of these terms.

15. Confidentiality

All interactions and agreements are handled with the express purpose of meeting the Client’s needs. We do not sell your personal data to third parties for marketing purposes.

16. Privacy and Data Protection

We use cookies to enable website functionality and improve your experience. Please refer to our Privacy Policy for detailed information on how we collect and protect your data.

17. Governing Law and Jurisdiction

These terms and conditions are governed by and construed in accordance with the prevailing laws of Lebanon, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.

18. Amendments to Terms

We reserve the right to amend these terms and conditions and our linking policy at any time. By continuously using the website, you agree to be bound by the updated terms.

19. Contact Details

For any questions or concerns regarding these terms, please contact us:

  • WhatsApp: +961 71-803535 / +961 81 580 448

  • Email: [email protected]

  • Service Hours: Mon-Fri: 9 am – 6 pm | Sat: 10 am – 5 pm (GMT+3)